• What do I need when coming in for an eye exam?
  • As you come in for your eye exam please provide your Medical and Vision Insurance card. If you do not have your card please provide your social security number of the primary on your insurance. Please know your personal contact info. and past vision or medical history for the purposes of filling out paperwork.


  • Do you accept walk-ins?
  • Yes, however we highly recommend customers to make an appointment beforehand to avoid any future complications, or long waiting times.


  • How can I schedule an appointment?
  • If you call us at 972-579-4646, one of our staff members will schedule your appointment. If by chance someone does not pick up or the line is busy, please leave a message and someone will schedule you and call you to confirm your appointment.


  • How long does it take to get my glasses/contacts?
  • This largely depends on your particular prescription, the kind of lenses you choose, type of frame you select, and your insurance. If we have your lenses in stock and the frames you choose are readily available we can make your glasses on-site in about thirty minutes to one hour. If it is in the case where we must order your lenses and/or frames it can take from three days up to two weeks. In this case we will keep you updated on the status of your order.


  • How much are your glasses?
  • This largely depends on your particular prescription, the type of lenses you choose, the kind of frame, and how much your insurance covers.


  • What is an Anti-Reflective Coating (AR)?
  • The Anti-reflective, or AR, is a durable coating that is applied to the lenses to help eliminate the reflections and glares off the lens surface. The AR coating allows more light to pass through making your lenses look more invisible.


  • What is the difference between Plastic, Polycarbonate, and Hi-index lenses?
  • Plastic or CR39 is the most basic lens material it is slightly scratch resistant and somewhat durable compared to glass. Polycarbonate is a more denser and scratch resistant kind of plastic that does not shatter or break easily. It is also lighter than the plastic. This or high -index is usually recommended for children 12 and under no matter what their prescription may be. Hi-index or Super Hi-index is a plastic that is 3 times more denser and thinner than the CR39. This is usually recommended for those who have extremely astigmatism or prescription.


  • What is the difference between Progressive lenses and Bifocal lenses?

    A bifocal lens provides two focal points, one for near and one for distance. These will have a distinct line showing the location of the two points. While a progressive lens has both near and distance but does not have the line.


  • Where can I go to repair my glasses?
  • At Irving Vision Care, we will gladly fix your frames if we capable of doing so. We can replace nose pads, or replace missing screws. Unfortunately, we can not replace missing items such as lenses or frames.


  • Do you take Care Credit?
  • Yes, Irving Vision Care does take Care Credit. Care Credit allows you to pay over a set amount of time rather than having to pay the full sum at the time of treatment. Learn More


  • Is my contact lens prescription the same as my eyeglass prescription?
  • No, the prescription will be different mainly due to the fact that your contacts sit directly on top of your eye while your glasses sit further away.


  • What is the process for a contact lens exam and fitting?
  • During a contact lens fitting, the curve and diameter of your eyes are measured in order to ensure you receive lenses that fit accurately and work well for you. If you have not previously worn contact lenses, training will be provided by one of our staff members to show you how to put your lenses in, take them out, and properly store and care for them. At the end of the exam, you will receive trial contact lenses to wear for a period of time, and then you must return for a follow-up visit to ensure the contact lenses are not causing any issues. Once the Doctor determines that the brand and prescription are a good match for you, they will finalize your prescription.The follow-up does not cost anything it is included in the fitting cost.


  • Im looking for a specific frame. Can you help me find a store that carries it?
  • Yes, if we do not carry a specific style or model frame we will either order them for you, or help you find another location to find those particular frames.

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